CFC Chief Information Officer Rick Perreault joins CFC Vice President of Corporate Communications Charles Gloeckner to discuss how H1N1 virus disruption planning from 10 years ago helped CFC’s information technology (IT) infrastructure withstand the strain caused by the pandemic and what the new normal of IT expectations are post pandemic. Perreault also discusses how to efficiently get the right data into the hands of subject matter experts to enhance business decisions and what’s next for the IT industry.