Automation Strengthens Lumbee River EMC Contact Center
Automated call scoring, multichannel tools, remote-work flexibility help Lumbee River EMC improve member service operations.
Automated call scoring, multichannel tools, remote-work flexibility help Lumbee River EMC improve member service operations.
At the Districts 1 and 4 meeting in Columbus, Ohio, CFC delegates elected Brett Perkins to represent District 4.
Load growth, reliability needs and policy shifts are making battery storage a key planning consideration.
CFC’s Brian Sloboda shares how wearable support technology could help reduce strain, fatigue and injury risks for utility crews.
Expanded training addresses leadership, artificial intelligence, finance, culture and change management for cooperative leaders.
CFC has retired more than $2.2 billion to members. This year, 893 systems received a retirement payment.
Battery-enabled heat pumps could help cooperatives manage rising demand while delaying costly infrastructure upgrades.
Persistent inflation pressures suggest higher long-term interest rates may be here to stay.