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At CFC Forum in Chula Vista, California, CFC’s Charlie Gloeckner sat down with Steve Rhodes, CEO and president of Florida-based CHELCO and board president of the newly rebranded Utility Capital Solutions, for a wide-ranging conversation on strategy, growth and performance.
Rhodes unveiled Utility Capital Solutions, the new identity replacing NCSC, born out of last summer's strategic planning to better reflect a broadened mission serving both electric and telecom cooperatives, their for-profit affiliates and acquisitions CFC cannot finance under its charter.
He sees strong growth ahead, fueled by continued broadband demand and rising post-COVID capital needs, and praised the unified board for sharp focus and cross-sector dialogue.
Shifting to CHELCO, Rhodes spotlighted his 13-year use of a balanced scorecard tracking nine metrics across member satisfaction, reliability, controllable costs and safety, with the cooperative hitting the top quartile in seven this past year.